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Опубликовано 2014-04-16 Опубликовано на SciPeople2015-07-01 11:45:50 ЖурналThe Russian Academic Journal


CUSTOMER RELATIONSHIP STRATEGY OF THE ORGANIZATION
A. V. Petrovskaya CUSTOMER RELATIONSHIP STRATEGY OF THE ORGANIZATION // The Russian Academic Journal, Vol. 22, Issue 4, 2014, pp. 0-0
Аннотация Article is published with support of Autonomous non-profit organization of higher education "Institute of
Political and Mediametric Researches" Research institute (IPMI). The main stages of building CRM strategy
are analyzed in the article and it influence on the creation and usibility of customer value of new products
and services.

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